Senior Account Manager (3PL)

Job Title: Senior Account Manager

Department: Account Management

Location: Brentwood, TN (On-Site)

At KCH Transportation, we are seeking a Senior Account Manager to join our Account Management team and oversee high-value strategic accounts. In this role, you’ll serve as a trusted advisor to clients, provide customized supply chain solutions, drive revenue growth, and lead a team of Account Managers.

Your Day-To-Day:

• Develop long-term relationships with high-value customers, ensuring their freight and supply chain needs are met.

• Identify and capitalize on upsell and cross-sell opportunities to maximize account profitability.

• Act as a trusted advisor, providing customized logistics solutions based on client needs.

• Secure and manage contractual agreements with clients and carriers to optimize costs and service levels.

• Oversee shipment execution, supply chain efficiency, and risk mitigation for assigned accounts.

• Work closely with internal teams to deliver seamless logistics services.

Your Benefits:

• Health, Dental, and Vision Insurance

• 401(k) with Company Match

• Disability Insurance

• HSA and FSA Plans

• Business Casual Dress Code

• Flexible PTO

• & More!

Competencies:

• Relationship Management – Builds and maintains long-term, trust-based relationships with customers and partners.

• Strategic Thinking & Negotiation – Understands client needs, identifies growth opportunities, and negotiates effectively to drive success.

• Customer Focus – Dedicated to providing exceptional service and exceeding client expectations.

• High Energy & Results-Driven – Operates with urgency and focus to deliver measurable outcomes.

• Professionalism – Demonstrates integrity, respect, and accountability in all interactions.

• Reliability & Proactive Mindset – Consistently follows through on commitments and takes initiative to anticipate needs and solve challenges

Education/Experience:

• BS Degree in Business, Logistics or related work experience required.

• Understanding and knowledge of the Transportation and Logistics industry

• Understanding and knowledge of DOT regulations and standards

• 3 years of experience in logistics, transportation and/or distribution preferred.

• 2 years of experience in a supervisory or leadership role highly desirable.