Carrier Sales Representative

About KCH Transportation:

KCH Transportation is a fast-growing third-party logistics (3PL) provider headquartered in Chattanooga, TN, with offices also in Nashville, TN, Atlanta, GA, and Augusta, GA. We specialize in freight brokerage, partnering with shippers and carriers to move freight more efficiently. At KCH, we value hustle, heart, and a solutions-first mindset - because relationships move freight, not just rates.

About the Role:

We’re looking for a driven and strategic Carrier Sales Representative to join our Carrier Operations team. In this role, you'll be responsible for sourcing and managing carrier capacity for inbound regional freight while growing a high-performing network of trusted carrier partners. You’ll negotiate rates, build long-term relationships, and serve as a key link within our Operations team.

What You’ll Be Doing:

1. Secure and manage carrier capacity across defined regional freight lanes

2. Build and maintain strong relationships with new and existing carriers

3. Partner with the Carrier Relations Director to onboard and assess carrier performance

4. Negotiate pricing and agreements to ensure competitive and profitable margins

5. Track and trace shipments to ensure timely pickup and delivery

6. Troubleshoot service issues and communicate proactively with internal teams

7. Maintain accurate records within the TMS

8. Monitor market trends to anticipate capacity needs and pricing shifts

9. Support additional operations-related tasks as directed by leadership

What Makes You a Fit:

1. Strong relationship-building and negotiation skills

2. Strategic thinking with a problem-solving mindset

3. High sense of urgency and personal accountability

4. Excellent verbal and written communication

5. Ability to stay organized, prioritize tasks, and manage time effectively

6. Coachable, collaborative, and adaptable in a dynamic environment

7. Tech-savvy and proficient in Microsoft Office and TMS platforms

1. High school diploma or GED required; associate’s or bachelor’s degree preferred

2. 1–2 years of experience in logistics, freight brokerage, or carrier sales

3. Comfortable working in a fast-paced environment with tight deadlines

4. Excellent communication skills, both verbal and written

5. Strong organizational skills and attention to detail when updating load info, tracking progress, and entering carrier data